Privacy Policy

Privacy Policy

This Privacy Policy describes how Hyangsun.shop (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Personal Information You Provide

When you place an order or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order details and purchase history

Automatically Collected Information

We automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed and time spent on the site

  • Referring website or search terms

This information helps us improve site performance and customer experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you regarding your order or inquiries

  • Provide customer support

  • Improve our website, services, and marketing efforts

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your personal information with trusted third parties only as necessary to operate our business, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting and analytics providers

  • Customer support tools

We do not sell or rent your personal information to third parties.

4. Payment Information

All payments are processed securely through third-party payment providers.
We do not store or have direct access to your full payment details.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Analyze site usage and performance

  • Improve user experience

You can manage or disable cookies through your browser settings, though some site features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or regulatory obligations

  • Resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data processing

  • Object to certain data uses

To exercise these rights, please contact us using the information below.

8. European Union (GDPR) Rights

If you are located in the European Union, you have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Data portability

  • Lodge a complaint with a data protection authority

We process your information to fulfill contracts (such as order processing) or based on our legitimate business interests.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request deletion of your personal information

  • Opt out of the sale of personal information (we do not sell personal data)

Requests can be made by contacting us at the email address below.

10. Data Security

We implement reasonable security measures to protect your personal information.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: support@hyangsun.shop
🕘 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)